OUR SERVICE MISSION
Create a comfortable and professional cooperation experience
Digging aims at creating a comfortable and professional cooperation experience to make customs enjoy their work, which is essential of being world-class international construction machinery supplier. Walking in customs’ shoes is our service standard.
You are our customs as well as friends.
Our staff are not replying machine in cold, but enthusiastic friends who are willing to contact with you. The Digging heritage has formed our brand, our products, and our values. Jining is one of the largest construction machinery centers in the world, and has thousands years of history in being friendly with others even it’s the first time they meet each other as the Confucius hometown. These conditions have shaped a culture that values good relationships between people.
We’re here all the time, come rain or shine.
In care missing massages or calls, we have dedicated staff deal with these information 24/7 to reply your request in the shortest time. So if you have any questions or demands, please do not be hesitate to contact us.
OUR PROFESSIONAL SUPPORT
Offer real-time support, ignoring the distance
Digging has a professional team in machinery to help customers with their confusion and question, no matter they are about product information or technical problems.
Correct product information and accurate evaluation
Digging is specialized in construction machinery and mining machinery, so it is important to analyze the needs of customers and offer the correct information that customers want. With standardized training and the advanced product management system, our staff can judge and select information in the shortest time.
Online technical support during product whole lifetime.
Digging is responsible to its products and customers, whenever you need guidance, even after the warranty of product, we are willing to help you and your products.
