Gear Pump

Q1. What’s your payment methods?

A: We accept Bank transfer, Western Union, T/T, XTransfer,Credit card

Q2. How are you going to ship my order?

A: We will arrange the shipment by DHL, FedEx, UPS and EMS usually.

Q3. How long will you delivery my order to me?

A: The normal delivery time to USA is 3-5 days, while 3-7 days will be needed for other countries. EMS will take more days for delivery.

Q4. How can I trace my order?

A: Once your order is shipped, we will email you the shipping information, including tracking number.

Q5. If I am not satisfied with your products, can I return goods?

A: We will offer exchange or refund service for the defect of our products during the warranty time. Please contact us before you return the defective products.The buyers will pay for the cost of return shipments, and we will responsible for sending the replaced or repaired items back to buyers.

Q6. Do I need to pay custom duties?

A: The price doesn’t include importing fees such as customs duties. So you have to pay these fees according to the regulation of your country, and we will try our best to assist you for your requirement. If you have special requirements for declared values, please inform us before you replace an order.